Delivery and payment

Payment

After online payment, you will receive a confirmation email with all the delivery details. Please note that according to the tariffs of the issuing bank, when paying with non-Ukrainian bank accounts, double conversion may occur.

Delivery terms

Orders within Ukraine are shipped via “Nova Poshta” (1-3 business days) – free of charge.

Worldwide delivery is carried out by “Nova Poshta Global” (2-3 weeks) and “DHL” (up to 14 days). The delivery cost is calculated on the website during the order placement, individually for each country. Before placing an order, make sure to familiarize yourself with all the details of your legislation. The buyer bears any additional expenses related to customs control!

For more detailed information on delivery costs, please contact our manager.

Orders to Russia and Belarus are not possible.

Rules of return of goods

You can return the goods to the store (or exchange) within 14 days of the receipt date. This rule applies to goods of good quality (unused and undamaged).

To return items, you will need to fill out a return form. According to the law, the price of the returned goods is calculated according to their price on the day of purchase.

As a general rule, refunds are made no later than 10 days after the store receives and inspects the product.